For any product that has been damaged in transit and providing that you notify us by phone or in writing immediately upon receipt of the damaged goods, we agree to replace the goods for you, provided that you send them back to us at the address below:
571 Finchley Road
London NW3 7BN
Shipping & Delivery Policy
We will dispatch all orders received within 10 working days of the order date via Recorded Delivery.
Overseas orders are dispatched by Airmail or Courier depending on the weight and delivery can take between 5 days to 2 weeks depending on the country it is being sent to. Shipping and delivery costs are automatically calculated when you place an order with SimpleSolutions.net.
Postage and delivery charges are outlined below. We offer free delivery for all orders above £150.
UK & Europe:
Weight Postage & Packing
Up to 100g £1.24
From 101g - 250g £1.60
From 251g - 500g £1.88
From 501g - 750g £2.32
From 1001g - 1500g £4.95
From 1501g - 10000g £6.95
Rest of the World:
The cost of postage and delivery is calculated at the end of your shop when you checkout and is based on the weight of the items you order.
Password & Security
When you register to use the SimpleSolutions.net website, you will be asked to choose a username and password.
You must keep this password confidential and must not disclose or share it with anyone at any time. Although it will be stored on our system, we will not have access to it, hence you will be held responsible for any activities or orders that occur or are submitted to us under your password. If you know or suspect that someone else knows your password, you are required to notify us immediately. If we have reason to believe that there has been a breach of security or misuse, we will ask you to change your password. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
Although SimpleSolutions.net aims to offer you the best service possible, we make no promise that the services at SimpleSolutions.net will meet with your requirements and we cannot guarantee that the products or service will be fault free. If a fault occurs in the website please report it to us immediately at email@example.com or via telephone, and we will attempt to correct the fault as soon as we can.
Your access to the SimpleSolutions.net website may be temporarily restricted to allow for repairs, maintenance or the introduction of new facilities or services. In this case, SimpleSolutions.net will attempt to restore the service as soon as is reasonably possible.
We do not, as a strict policy, send out random marketing emails to personal or business email addresses. We will only inform you of latest products or news updates on an occasional basis, and only if you have previously given us your permission to do so.
We may send you promotional material or special offers from time to time. If you do not wish to receive any such information, you may indicate this when registering your details.
The SimpleSolutions.net website is provided without any warranties or guarantees and all persons using this website must bear the risks associated with the use of the Internet.
SimpleSolutions.net provides content from other Internet sites or resources and while SimpleSolutions.net tries to ensure that material included on the SimpleSolutions.net Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. SimpleSolutions.net will not be held responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the SimpleSolutions.net Site. If SimpleSolutions.net is informed of any inaccuracies in the material on the Site, we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
· Incompatibility of the SimpleSolutions.net Site with any of your equipment, software or telecommunications links.
· Technical problems including errors or interruptions of the SimpleSolutions.net Site
· Unsuitability, unreliability or inaccuracy of the SimpelSolutions.net Site
· Inadequacy of the SimpleSolutions.net site to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss or profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the SimpleSolutions.net Site.
Third Party Websites
To complement our website and provide further information on natural healing to our customers, SimpleSolutions.net includes links to other websites and to material which is beyond our control and responsibility. We therefore would like to make it clear that all such links should be used at the customers own discretion and only in conjunction with the terms and conditions of the linked site.
While SimpleSolutions.net does provide information and advice regarding the healing of common ailments through natural means, we cannot guarantee that these solutions will always work as the effectiveness of any remedy depends on the individual and their condition, and therefore any information provided on this website should not be construed as medical advice. We do advise you to consult a qualified medical practitioner if you are suffering from a serious illness or disease or are uncertain about taking certain health supplements.
SimpleSolutions.net will not be held liable for any claims made by our customers or a third party which may result from reliance on information provided within this site or from any errors or omissions. We make no claim for the therapeutic qualities of the remedies we sell. However, the traditional values of herbal remedies are well known and information may be obtained from books, leaflets and the internet.
We do not claim to heal or permanently eliminate illness or disease but rather our aim to support traditional medicine by helping the body heal itself as naturally as possible. This website and its contents are not intended to be used as a substitute for medical science or the consultation of a medical professional.
SimpleSolutions.net will not accept responsibility for any breach of the above Terms and Conditions caused by circumstances beyond our control. If you have any queries, please contact our Customer Services department at: firstname.lastname@example.org